HISO Co., Ltd. (hereinafter “HISO”) uses and provides the user’s personal information based on the user’s consent, and actively guarantees the user’s right(the right to control one’s own personal information).
HISO complies with applicable laws, personal information protection regulations and guidelines of the Republic of Korea, which must be obeyed by information communication service providers.
HISO’s Privacy Policy refers to guidelines on protecting the user’s valuable personal information which HISO is required to comply with, in order to ensure that users use its services with confidence.

1. Purpose of Personal Information Processing

HISO processes personal information for the following purposes.
The processed personal information will not be used for any purpose other than the following, and prior consent will be sought when the purpose of use is changed.

2. Processing and retention period of personal information

In principle, users’ personal information is destroyed without delay when the purpose of processing personal information is achieved.
However, the following information is retained for the period specified for the following reasons.

- Records on payment and supply of goods for 5 years
- Record of consumer complaints or disputes for 3 years
- Items of personal information to be collected
Name, address, mobile phone number, E-mail, consultation details

3. Disclosing personal information to third parties

In principle, HISO handles users' personal information within the scope specified in Article 1 (Purpose of Personal Information Processing), and does not process beyond the original scope or provide it to a third party without the user's prior consent.
However, personal information may be processed in the following cases.

- In case the user consents to the provision and disclosure by a third party in advance.
- When provision is required by law, etc.
- In the case of personal information necessary for the implementation of the contract for the provision of services, when it is significantly difficult to obtain ordinary consent for economic/technical reasons.

4. Rights and obligations of data subjects and legal representatives and how to exercise them

1) Users and legal representatives may view or modify their registered personal information or the personal information of children under the age of 14 at any time, and may request withdrawal of consent.

2) If a user requests correction of an error in personal information, the personal information will not be used or provided until the correction is completed. In addition, if wrong personal information has already been provided to a third party, the result of the correction will be notified to the third party without delay so that the correction can be made.

3) The company handles personal information that has been canceled or deleted at the request of a user or legal representative as specified in "3. Retention and use period of personal information" and prevents it from being viewed or used for any other purpose.

5. List of personal information to be processed

The items of personal information processed by HISOand the collection method to provide services are as follows.

- Collection items: name, address, mobile phone number, e-mail, consultation details
- Collection mothod : website

6. Destruction of personal information

In principle, HISO will destroy personal information without delay when the purpose of processing personal information is achieved.
However, this is not the case when preservation is required according to other laws.
The procedures, deadlines and methods of destruction are as follows.

1) Destruction procedure
The information entered by the user will be stored for a certain period of time or immediately destroyed in accordance with the internal policy and related laws after the purpose is achieved.

2) Deadline
If the retention period of personal information has elapsed, the user's personal information is destroyed within 5 days from the end of the retention period, and within 5 days from the date of recognition when the personal information becomes unnecessary, such as when the purpose of processing personal information is achieved.

3) Destruction method
Since the personal information files processed by HISO are recorded in the form of electronic files, they are destroyed using a technical method that cannot be reproduced.

7. Matters concerning the installation and operation of the automatic personal information collection device and its rejection

HISO operates 'cookies' that store and find your information from time to time.
Cookies are very small text files sent to your browser by the server used to operate HISO website and are stored on your computer's hard disk.
The website of HISO uses cookies for the following purposes.

1) Purpose of use of cookies, etc.
It aims to provide targeted marketing and personalized services by analyzing the frequency of site access and visit time, and identifying the degree of participation in various events and number of visits, etc. You have the option to install cookies. Therefore, you can accept all cookies by setting options in your web browser, check each time a cookie is saved, or refuse to save all cookies.

2) How to decline cookie settings
Users have the option of installing cookies. Users can allow all cookies by choosing their options in the web browser, users can block all cookies or they can set it as having option to allow or block whenever cookies is to be saved in users’ web browser.
Example of setting method (in case of Internet Explorer) : Tools at the top of the web browser -> Internet Options -> Personal Information

8. Privacy Officer

Hiso is doing its best to ensure that users can safely use good information.
In the event of an accident that violates the notices to users in protecting personal information, the company takes full responsibility.
However, despite technical supplementary measures, the company is not responsible for information damage due to unexpected accidents caused by basic network risks such as hacking and various disputes caused by posts written by visitors.
The person in charge of handling the user's personal information is as follows and responds promptly and faithfully to inquiries related to personal information.

Personal Information Protection Officer Name: Jung Hye-wook
Phone number: 02-3785-2388
Email　: hiso2030@naver.com

9. Remedies for Infringement of Rights

The information subject may apply for dispute resolution or the Personal Information Dispute Mediation Committee or the korea Internet & Security Agency Personal Information Infringement Report Centre in order to receive relief from personal information infringement.
In addition, for other personal information infringement reports and consultations, please contact the following organizations.

- Personal Information Dispute Mediation Committee : (without area code)118(ext.2)(www.1336.or.kr/1336)
- Information Protection Mark Certification Committee : (www.eprivacy.or.kr/02-580-0533~4)
- Advanced Crime Investigation Division, Supreme Prosecutors’ Office : (http://www.spo.go.kr/02-3480-2000)
- National Police Agency Cyber Terror Response Center : (www.ctrc.go.kr/02-392-0330)

Effective Date : 13th April, 2023